Frequently Asker Questions
Check most frequently asker questions here
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Are your rings available in half size or just whole sizes?
We carry whole sizes only at this time.
Can I do an exchange for bigger sizes? And how long will it take to get them back?
In most cases, we do offer size exchanges within 30 days after delivery. We send the exchange rings the same day or next after receiving return.
Do you have any promotions?
Yes, we do. We put promotion code on our facebook page periodically.
How can I track my order? I live in New Jersey.
You should receive an automated email with the tracking number as soon as your order ships. If you do not receive an email within 2 business days after you place your order, please contact us at LANYJEWELRY@GMAIL.COM
How do I know my ring size?
Please see our ring size guide here. Ring Size Guide
How long does it take for an ordered rings to be delivered in the UK (London) using your first class delivery service.
International shipping to the UK usually takes between 8-14 business days.
How long does shipping usually take?
Standard free shipping takes between 2-5 business days. Priority shipping takes between 2-3 business days. Express shipping takes between 1-2 business days. All orders ship 1 business days after your payment goes through.
What is 316 Stainless Steel?
316 stainless steel is surgical grade stainless steel. The purest form of stainless steel. It is hypoallergenic and will not corrode or rust.
What is IP?
IP stands for Ion Plating (IP), which is an advanced surface finishing process. The color is fused together with the base material on surface layer in a vacuum environment. Ion plating makes the color plating more durable, and also has a higher brightness.
Will stainless steel jewelry tarnish or turn finger green?
No, all our high quality 316 stainless steel jewelry won't tarnish. They won't turn your finger green, either.
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